Testimonials

 

KENNEDY RESTORATION TESTIMONIALS

Calling Kennedy Restoration means immediate response

 

“Kennedy was awesome.  Ed Dobson, senior estimator and Luke Smith, project manager were the paragon of professionalism.  The staff who worked on our home were true professionals. After this disaster, I can honestly say that our home is more beautiful than prior to the disaster.  Thank you Kennedy restoration.”
Tom, April 2015

 

“I am writing this letter as a humble note of appreciation for the outstanding customer service and superb craftsmanship Kennedy Restoration extended to my wife and me.  Mr. Ed Dobson and Mr. Armando Ornelas:  I am so grateful for your unparalleled professional service and kindness.  Special thanks to Ed for so eloquently explaining the supplemental cost to my carrier.  Armando, thanks for your talent and expertise in getting things done so expediently.Tim and Steve (Carpenter Wizards):  Your customer service and EXPERT craftsmanship was simply “beyond reproach”.  Because of your efforts we now have a deck that is back to “lookin” new again.  Kennedy Management/Owners:  you have a great team who make the customer feel respected and valued.  They are indeed valued representatives of Kennedy Restoration.  Please thank them individually,”          
Paul, March 2015

 

“Mary and I would like to express our thanks and appreciation for the terrific job you did restoring – and improving, ultimately – our condo after half of it was basically destroyed due to water damage.  The job was made even more difficult for you as we could not be on site, and dealt with major decisions from 2000+ miles away.  But Luke was great about keeping in touch by countless emails, phone calls and updates, and with great recommendations.  We were not only impressed with the contacts and advice, but with the quality of the work.  The cabinet work, tiling, and flooring were all done beautifully. Drywall, painting, texturing: all perfect matching to the previous conditions. The most damaged areas, kitchen and bathroom, are now better than before, and all was done within budget (with the exception of a few items we added on separately.)  The team also appeared to have great contact with the adjustors from the two insurance companies involved, further helping to smooth the whole difficult process.  We can’t imagine how the kitchen installation could have been done any better.
Thanks again,”
Mary, November, 2014

 

“Thank You for all your efforts and Thank You Kennedy Restoration. Your efforts throughout the process have been great. Everyone from Kennedy was kind and thoughtful and did their best to help us though the difficulties. And it all worked, we got our home back in order. A special Thanks to Carlin Lewis who was a tireless worker and helped everyone keep on track. It was a good crew.”

Carroll, October 2014

 

“I want to thank you all that worked so hard and fast to get my office put back together from the water damage. Everyone involved was courteous and sympathetic to my problem, you did a super job. I’d like to especially thank the young man who did the finish work on my bathroom. He went above and beyond by painting the entire bathroom; how he got the colors to match perfectly I don’t know. Also thank you to Carlin for being so nice and helpful to me and also Shane.”

Rachel, September 2014

 

“I wanted to tell you how pleased my wife and I are with the services provided by all of your staff members. Nick Towle was the estimator, and he was prompt, efficient, and congenial. The project manager was LeAnne Hawkins, and she was exceptional. She always showed up on time, she paid great attention to detail and she communicated regularly, so I always felt that I knew exactly what was going on and what to expect. The job, under her supervision, was planned, executed and finished as promised and on schedule. Finally the installer, who accompanied her, Steve Lilienthal, reassembled everything in perfect order. He was also a very nice man. I did not meet the carpet installer, but we are completely satisfied with is work. We would not hesitate to recommend your company to others. Thank you.”

Larry, July 2014

 

Survey from a satisfied costumer

“Twice this company has been to our condominiums and completed work for two separate units. Not only was the work finished on time if not early the quality of work was amazing. I specifically had a damaged ceiling due to a roof leak. Kennedy restoration took the time to check for asbestos and work around our busy schedule. Armando is an amazing coordinator and had everything timed perfectly. We knew what day to expect workers and also what work was being done. He even went as far as painting a connecting ceiling that wasn’t damaged! I highly recommend this company and Armando. Thanks Kennedy Restoration!!!”

Melissa, January 2014

 

“You have been a true pleasure to work with and most professional in overseeing this large job.  Through subs and color matching to stucco and delayed owner response, your friendly thorough nature has carried things forward.  We would choose Kennedy again due to your good work.  Our thanks for a job well done,”

Lorri and Mike, October 2013

 

Survey from a satisfied customer

“I wanted to take the time to express to you how pleased I was with the response to the issues around the water damage to my condo.  

The entire team at Kennedy Restoration was fantastic.  The cleanup crew that came in at the beginning of this event was efficient and thorough.  They worked so fast and when they left I felt so much better.  That’s important when you are viewing streams of water coming through your ceiling lights, water filling up your appliances, ceiling seams coming apart–well, you get the picture.

I want to thank Matt Steimle from Kennedy Restoration for his caring and professional manner when assessing the damage.  He really took the time to answer my questions.  I knew how very busy he was and his time and professionalism was much appreciated.

Finally, I want to thank Randy and his team from Kennedy Restoration.  They were unbelievable.  They worked over the holiday weekend and beyond.  Randy was here every day to check on the status of the moisture damage and to move equipment where it needed to be moved.  He kept me fully informed of the process.  I mentioned to him in passing one day that I was suffering a bit of asthma because of the situation.  He promptly brought a HEPA machine to my unit. I truly believe that thoughtful response saved me from going to the Doctor and from needing an inhaler.  It was beyond the call of duty.  I have already told many of my friends that if such a terrible event ever happens to them, Kennedy Restoration is the company to call.”

Nancy, September 2013

 

Survey from a satisfied customer

“I wanted to thank you for using amazing contractors! Disaster will not strike our house again because you guys recommended Oasis Pluming. When our first toilet when out and flooded upstairs and down, you guys were great at everything needed to get us through it. Nine months or so later, our 2nd toilet just started showing signs of going out. I called you for a plumber, you recommend Oasis. They were here today and fixed our 2nd and 3rd (we were being proactive!) plus a leaking downstairs sink we paid to have fixed twice! They were in and out in less than an hour! Jason and Jon were great to work with and we will certainly keep them in our rolodex (just like you!)
Thanks for all your help!”
Tish, September 2013

 

Survey from a satisfied customer

 

I want to tell you how much we appreciate the work you have done in our home this past year restoring damage from water leaks and a septic tank back up.

We are very happy that American Family Insurance recommended your company when we filed two claims back to back.  Your Production Coordinator, Ed Dobson, was competent, easy to work with, very knowledgeable and took really good care of us. 

The team that handled our septic back up were excellent, prompt, and efficient.  We really appreciated how quickly and how well each of them did their jobs.  There were about 5 of them and they were there shortly after we reported the back up.  One more person we appreciated most of all was Carlin, the jack of all trades.  What a fantastic job he did for us in every single thing he was assigned.  He did beautiful work on the countertops, putting in the new floating bathroom floor, flooring, painting and a dozen other things.  We felt so fortunate that Carlin was assigned to our home for both claims.  You are very lucky to have such a talented, competent, hard-working person in your employ.  He represented you well in everything he did.  We cannot say enough about what a fine person and craftsman Carlin was. 

We appreciate that Ed helped work out the details of our final billing with American Family Insurance and helped bring this chapter in our lives to a successful close. 

Rebecca, May 2013

 

Survey from a satisfied customer                                 

I wanted to take a moment to express my sincere appreciation for your boundless professionalism in working with me.  You always returned my calls without delay and kept me updated on the current status of completion for the unit project.

You had very virtuous skills when it comes to public relations. You showed true kindness and genuine caring for my sister’s loss in that you worked diligently to keep and protect her entertainment hutch so that she could return home to at least one piece of the past. 

For this and so much more, we thank you. 

Sheri, May 2013

                                                                                                                                    

“We wanted to extend our heartfelt thanks for Kennedy Restoration’s attention in putting our home back together. Your crew was extremely professional…and they provided the highest quality repairs possible.”
Tod and Julie, October 2012

“I want to express my very sincere appreciation…to your incredible team members for turning my water damage into ‘what water damage?’ …outcome…accomplished in excellent time, with highest commitment to quality… You answered the call immediately…you protected my home and family…you did those things with kindness and caring.”
Steve, September 2012

Survey from a satisfied customer

“We cannot believe how professional and courteous everyone was and how hard they worked to make sure we were getting everything we needed. The organizational procedures were incredible and all of us here at Vancouver Sign Company were really impressed as to how quickly you started putting us back together. We will highly recommend your company.”
Greg, September 2012

“Fast, Efficient, and a Pleasure to work with!”
Providence Emilie House, May 2012

“We are contractors (ourselves) and know how we treat our customers…we want to be treated fairly and have the job done right, on time, the first time…Kennedy Restoration did that for us…from start to finish, your personnel were professional, courteous, attentive and caring.”
Steve and Schon, September 2011

“Your depth of knowledge on the estimating system…was invaluable. I will always highly recommend Kennedy Restoration for any of my policy holders.”
Doug, September 2011

“I am writing to you because I feel I have been treated with the utmost care and respect by each and every member of your company.”
Janeel, October 2010

“My stress level over this ordeal would have been on overload if it wasn’t for the professionalism and dedication of your employees.”
Teri, October 2010